I Hate B&Q

Have you bought something from B&Q

Have you been unhappy with the level of poor service or dealing with it's staff

This is where you can tell other B&Q customers of your bad experiences - Tell us here and pass it on

People Power

Left of the page, click on 'Join', fill in your email and screen name and let the group grow 

Customer Services - Tell us your story and how you got on with them

Did you get your problem sorted out

Were you promised a reply

How long did it take

What B&Q tell it's customers after a complaint –

As a company B&Q are very aware of the need of customers to receive an excellent level of service at all times and we are sorry that you have been disappointed on this occasion. B&Q constantly strive to stay ahead of the competition with both our goods and the service we provide to our customers. We therefore must take note of our customer’s observations whether good or bad if we are to maintain our position as market leader and enhance our reputation.

We strive to provide customers with an excellent level of service

We believe in working hard and doing everything we can to give our customers great service